M&S hackers sent abuse and ransom demand directly to CEO

The Marks & Spencer hackers sent an abuse-filled email directly to the retailer’s boss gloating about what they had done and demanding payment, BBC News has learnt.

The message to M&S CEO Stuart Machin – which was in broken English – was sent on the 23 April from the hacker group DragonForce using an employee email account.

The email confirms for the first time that M&S has been hacked by the ransomware group – something that M&S has so far refused to acknowledge.

“We have marched the ways from China all the way to the UK and have mercilessly raped your company and encrypted all the servers,” the hackers wrote.

“The dragon wants to speak to you so please head over to [our darknet website].”

The cyber attack has been hugely damaging for M&S, costing it an estimated £300m. More than six weeks on, it is still unable to take online orders

The extortion email was shown to the BBC by a cyber-security expert.

The message, which includes a racist term, was sent to the M&S CEO and seven other executives.

As well as bragging about installing ransomware across the M&S IT system to render it useless, the hackers say they have stolen the private data of millions of customers.

Nearly three weeks later customers were informed by the company that their data may have been stolen.

The email was sent apparently using the account of an employee from the Indian IT giant Tata Consultancy Services (TCS) – which has provided IT services to M&S for over a decade.

The Indian IT worker based in London has an M&S email address but is a paid TCS employee.

It appears as though he himself was hacked in the attack.

TCS has previously said it is investigating whether it was the gateway for the cyber-attack.

The company has told the BBC that the email was not sent from its system and that it has nothing to do with the breach at M&S.

M&S has declined to comment entirely.

A darknet link shared in the extortion email connects to a portal for DragonForce victims to begin negotiating the ransom fee. This is further indication that the email is authentic.

Sharing the link – the hackers wrote: “let’s get the party started. Message us, we will make this fast and easy for us.”

The criminals also appear to have details about the company’s cyber-insurance policy too saying “we know we can both help each other handsomely : ))”.

The M&S CEO has refused to say if the company has paid a ransom to the hackers.

DragonForce ended the email with an image of a dragon breathing fire.

The email confirms for the first time the link between M&S’s hack and the nearly simultaneous Co-op cyber-attack, which DragonForce have also claimed responsibility for.

The two hacks – which began in late April – have wrought havoc on the two retailers. Some Co-op shelves were left bare for weeks, while M&S expects its operations to be disrupted until July.

Although we now know that DragonForce is behind both, it is still not clear who the actual hackers are.

DragonForce offers cyber-criminal affiliates various services on their darknet site in exchange for a 20% cut of any ransoms collected.

Anyone can sign up and use their malicious software to scramble a victim’s data or use their darknet website for their public extortion.

Nothing has appeared on the criminal’s darknet leak site about either Co-op or M&S but the hackers told the BBC last week that they were having IT issues of their own and would be posting information “very soon.”

Some researchers say DragonForce are based in Malaysia, while others say Russia. Their email to M&S implies that they are from China.

Speculation has been mounting that a loose collective of young western hackers known as Scattered Spider might be the affiliates behind the hacks and also one on Harrods.

Scattered Spider is not really a group in the normal sense of the word. It’s more of a community which organises across sites like Discord, Telegram and forums – hence the description “scattered” which was given to them by cyber-security researchers at CrowdStrike.

Some Scattered Spider hackers are known to be teenagers in the US and UK.

The UK’s National Crime Agency said in a BBC documentary about the retail hacks, that they are focusing investigations on the group.

The BBC spoke to the Co-op hackers who declined to answer whether or not they were Scattered Spider. “We won’t answer that question” is all they said.

Two of them said they wanted to be known as “Raymond Reddington” and “Dembe Zuma” after characters from US crime thriller The Blacklist which involves a wanted criminal helping police take down other criminals on a blacklist.

In a message to me, they boasted: “We’re putting UK retailers on the Blacklist.”

There have been a series of smaller cyber-attacks on UK retailers since but none as impactful of disruptive as those on Co-op, M&S and Harrods.

In the early stages of the M&S hack, unknown sources told cyber news site Bleeping Computer that evidence is pointing to Scattered Spider.

The UK’s national cyber-crime unit has confirmed to the BBC that the group is one of their key suspects.

As for the hackers I spoke to on Telegram, they declined to answer whether or not they were Scattered Spider. “We won’t answer that question” is all they said.

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Plans for the Co-op store on a vacant plot next to a school are approved.

The return of online shopping marks a key milestone for the retailer, which has struggling to get services back to normal.

M&S plans to open a new food-only store to replace its existing full-line department store in Crewe.

Stuart Machin’s money is not affected by the IT disruption but it will be considered for next year’s pay.

Buildings that used to house two major stores have been cleared and are about to be demolished.

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NatWest fixes app outage which left customers fuming

NatWest says it has now fixed an issue which left customers unable to use the bank’s mobile app, leaving some unable to access their accounts.

Customers reported problems including being unable to make purchases or pay staff.

NatWest apologised to customers “for any inconvenience caused”, having previously said its web-based online banking service was still working normally – however some customers disputed this.

“We have resolved the issues causing this and customers are now able to log in and make payments as normal,” a spokesperson said.

Problems began to be reported on outage-checking site Downdetector at 0910 GMT.

Customers then took to social media to complain about the impact the IT failure was having on them.

One person said they had to “put back my shopping because of it”, while another said they were “waiting to go shopping” but couldn’t transfer money to do so.

Customers were advised to access their accounts in other ways if they can – such as through online banking.

However, some people reported problems with NatWest’s online service too, with one sharing an error message which they said was displayed when they tried to make a payment.

Others have expressed frustration with the bank’s response, with one saying it was “disgraceful” there was no timeframe given for resolving the problem, while another called it “very poor service”.

“What I don’t get is the bank closes loads of branches ‘to save money’ and forcing people to rely on the app and online banking… but clearly hasn’t invested in a system that works properly,” one angry customer said.

This is the latest in a long line of banking outages.

In May, a number of major banks disclosed that 1.2m people were affected by them in the UK in 2024.

According to a report in March, nine major banks and building societies have had around 803 hours – the equivalent of 33 days – of tech outages since 2023.

Inconvenient for customers, outages come at a cost to the banks, too.

The Commons Treasury Committee found Barclays could face compensation payments of £12.5m over outages since 2023.

Over the same period, Natwest has paid £348,000, HSBC has paid £232,697, and Lloyds has paid £160,000.

Other banks have paid smaller sums.

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Founders say it will ensure Guernsey remains relevant “on the global financial map”.

The branch in the Somerset town is one of several that will close across the West.

When it was rescued in 2008 Royal Bank of Scotland had more than $2.2 (£1.63) trillion on its balance sheet.

The last shares have been sold from the RBS bailout during the financial crisis. But, with banks facing fresh risks today, has enough changed?

Tom Hayes and Carlo Palombo were among 37 City traders prosecuted for “manipulating” interest rate benchmarks.

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Will Musk’s explosive row with Trump help or harm his businesses?

When Elon Musk recently announced that he was stepping back from politics, investors hoped that would mean he would step up his involvement in the many tech firms he runs.

His explosive row with US President Donald Trump – and the very public airing of his dirty White House laundry – suggests Musk’s changing priorities might not quite be the salve they had been hoping for.

Instead of Musk retreating somewhat from the public eye and focusing on boosting the fortunes of Tesla and his other enterprises, he now finds himself being threatened with a boycott from one of his main customers – Trump’s federal government.

Tesla shares were sent into freefall on Thursday – falling 14% – as he sounded off about Trump on social media.

They rebounded a little on Friday following some indications tempers were cooling.

Even so, for the investors and analysts who, for months, had made clear they wanted Musk off his phone and back at work, the situation is far from ideal.

Some argue, though, that the problems for Musk’s businesses run much deeper than this spat – and the controversial role in the Trump administration it has brought a spectacular end to.

For veteran tech journalist Kara Swisher, this is especially so for Tesla.

“Tesla’s finished,” she told the BBC on the sidelines of the San Francisco Media Summit early this week.

“It was a great car company. They could compete in the autonomous taxi space but they’re way behind.”

Tesla has long attempted to play catch-up against rival Waymo, owned by Google’s parent, Alphabet, whose driverless taxis have traversed the streets of San Francisco for years – and now operate in several more cities.

This month, Musk is supposed to be overseeing Tesla’s launch of a batch of autonomous robo-taxis in Austin, Texas.

He posted on X last week that the electric vehicle maker had been testing the Model Y with no drivers on board.

“I believe 90% of the future value of Tesla is going to be autonomous and robotics,” Wedbush Securities analyst Dan Ives told the BBC this week, adding that the Austin launch would be “a watershed moment”.

“The first task at hand is ensuring the autonomous vision gets off to a phenomenal start,” he added.

But with Musk’s attention divided, the project’s odds of success would appear to have lengthened.

And there’s something else to factor in too: Musk’s own motivation.

The talk in Silicon Valley lately centres less on whether Musk can turn things around and more on whether he even cares.

“He’s a really powerful person when he’s focused on something,” said Ross Gerber, President and CEO of Gerber Kawasaki Wealth and Investment Management.

“Before, it was about proving to the world that he would make EVs – the tech that nobody else could do. It was about proving he could make rockets. He had a lot to prove.”

A longtime Tesla investor, Mr Gerber has soured on the stock and has been paring back his holdings since Musk’s foray into right-wing politics. He called Thursday an “extremely painful day”.

“It’s the dumbest thing you could possibly do to think that you have more power than the president of the United States,” Mr Gerber said, referring to Musk’s social media tirade against Trump.

The BBC contacted X, Tesla, and SpaceX seeking comment but did not receive a response.

A particular problem for Musk is that, before he seemingly created an enemy in Trump, he already had one in the grassroots social media campaign against his car-maker.

Protests, collectively dubbed #TeslaTakedown, have played out across the country every weekend since Trump took office.

In April, Tesla reported a 20% drop in car sales for the first three months of the year. Profits plunged more than 70%, and the share price went down with it.

“He should not be deciding the fate of our democracy by disassembling our government piece by piece. It’s not right,” protestor Linda Koistinen told me at a demonstration outside a Berkeley, California Tesla dealership in February.

Ms Koistinen said she wanted to make a “visible stand” against Musk personally.

“Ultimately it’s not about the tech or the Tesla corporation,” said Joan Donovan, a prominent disinformation researcher who co-organised the #TeslaTakedown protests on social media.

“It’s about the way in which the stock of Tesla has been able to be weaponised against the people and it has put Musk in such a position to have an incredible amount of power with no transparency.”

Another aspect of Musk’s empire that has raised the ire of his detractors is X, the social media platform once known as Twitter.

“He bought Twitter so that he had clout and would be able to – at the drop of a hat – reach hundreds of millions of people,” Ms Donovan said.

There is another possibility here though.

Could Musk’s high-profile falling out with Trump help rehabilitate him in the eyes of people who turned against him because of his previous closeness to the president?

Patrick Moorhead, chief analyst at Moor Insights & Strategy, thinks it could.

“We’re a very forgiving country,” he said.

“These things take time,” Mr Moorhead acknowledged, but “it’s not unprecedented”.

Ms Swisher likened Musk’s personal brand to that of Microsoft co-founder Bill Gates more than two decades ago.

She said Gates was once regarded as “the Darth Vader of Silicon Valley” because of his “arrogant and rude” personality.

Today, despite his flaws, Gates has largely rehabilitated his image.

“He learned. He grew up. People can change,” Ms Swisher said, even though Musk is “clearly troubled”.

The problem for Musk is the future for him and his companies is not just about what he does – but what Trump decides too.

And while Trump needed Musk in the past, not least to help fund his presidential race, it’s not so clear he does now.

Noah Smith, writer of the Noahpinion Substack, said Trump’s highly lucrative foray into cryptocurrencies – as unseemly as it has been – may have freed him from depending on Musk to carry out his will.

“My guess is that this was so he could get out from under Elon,” he said.

In Trump’s most menacing comment of the day, he suggested cutting Musk’s government contracts, which have an estimated value of $38bn (£28bn).

A significant chunk of that goes to Musk’s rocket company SpaceX – seemingly threatening its future.

However, despite the bluster, Trump’s warning may be a little more hollow than it seems.

That’s because SpaceX’s Dragon spacecraft ferries people and cargo to the International Space Station where three Nasa astronauts are currently posted.

It demonstrates that SpaceX has so entrenched itself in the US space and national security apparatus, that Trump’s threat could be difficult to carry out.

You could make a similar argument about Musk’s internet satellite company, Starlink. Finding an alternative could be easier said than done.

But, if there are limits on what Trump can do, the same is also true of Musk.

In the middle of his row with Trump, he threatened to decommission the Dragon – but it wasn’t long before he was rowing back.

Responding to an X user’s suggestion he that he “cool down”, he wrote: “Good advice. Ok, we won’t decommission Dragon.”

It’s clear Musk and Trump’s friendship is over. It’s less certain their reliance on each other is.

Whatever the future for Musk’s businesses is then, it seems Trump – and his administration’s actions – will continue to have a big say in them.

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People from Haiti, Nicaragua, Cuba and Venezuela who had temporary permission to stay in the country are receiving emails telling them to go.

California senator Alex Padilla was pushed out of the news conference by authorities after he interrupted Noem.

The US defense secretary appeared to acknowledge incidental plans also exist for Panama, but avoided giving direct confirmation.

US Senator Alex Padilla was put in handcuffs after interrupting Homeland Security Secretary Kristi Noem during a news update on the Los Angeles ICE raids.

The appointees have “committed to demanding definitive safety and efficacy data”, the vaccine sceptic said.

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Government considers social media time limits for children

The government is considering introducing tougher online safety measures to limit the amount of time children can spend on social media, the BBC understands.

Proposals include a two-hour cap on the use of individual social media apps and a 22:00 curfew, as first reported by the Sunday People and the Mirror.

Appearing on the BBC’s Sunday with Laura Kuenssberg programme, Technology Secretary Peter Kyle said he was looking at the “addictive nature of some of the apps and smartphones”, when asked whether time limits would be considered.

But an online safety campaigner has accused the government of delaying bringing in new laws to protect children.

Ian Russell, whose daughter, Molly, took her own life at 14 after seeing harmful content online, said: “Every day the government has delayed bringing in tougher online safety laws we’ve seen more young lives lost and damaged because of weak regulation and inaction by big tech.”

Mr Russell, who backed the previous government’s Online Safety Act, said only “stronger and more effective” legislation would “finally change the dial on fundamentally unsafe products and business models that prioritise engagement over safety.”

“Parents up and down the country would be delighted to see the prime minister act decisively to quell the tsunami of harm children face online, but sticking plasters will not do the job,” he added.

Kyle told the BBC he had not been able to speak publicly about the government’s plans to toughen online safety laws because legislation passed by the previous Conservative government in 2023 had yet to be enacted.

“This year we’ve had illegal content that needs to be taken down, but in July, age-appropriate material must be supplied by platforms, otherwise there’ll be criminal sanctions against them,” he told the BBC’s Sunday with Laura Kuenssberg programme.

He said that he had been looking carefully at what government needed to do next to “nail down harder” on safety, “understand what a healthy online life for children” looked like and “stop the barriers” towards achieving that.

Curfews, along with screen time limits for both apps and devices overall, are already available to parents who use Apple or Google’s parental controls.

TikTok introduced a 60 minute screen time limit by default for under 18s in 2023, although it can be switched off. Instagram invites users of all ages to set their own limit, after which they can opt to be blocked for the rest of the day.

However, it is not known how many people choose to activate these controls. In a speech last year, Sir Nick Clegg – the former director of public affairs at Meta, which owns Facebook and Instagram – said parental take-up of tools designed to help them manage their children’s online activities was low.

Some parents say this is because there are so many offered by individual apps and companies that they find them overwhelming.

England’s children’s commissioner, Dame Rachel de Souza, called on the government to take stronger action to protect children from technological harm.

She said: “Technology is evolving at enormous pace, and this generation of children have never known life without the internet, so we have to be much bolder in how we respond to the risks they face. Children should not be expected to police the online world themselves.

“If companies cannot make online spaces safe for children, then they should not be in them.

“Any amount of time online is too long if the content they see is harmful. I continue to urge the government and Ofcom to strengthen both the Online Safety Act and the Children’s Codes so that profit-making by platforms cannot come at the expense of protection.”

In January, Kyle told the BBC that laws on internet safety were “very uneven” and “unsatisfactory”, following calls from campaigners to tighten the rules.

The minister expressed his “frustration” with the Online Safety Act but did not commit to making changes to the legislation.

A Whitehall source later told the BBC there were no plans to repeal the act.

Another potential problem facing the idea of introducing legal time limits for children on social media is that the vast majority of tech firms are based in the US.

The Trump administration has been highly critical of foreign governments attempting to regulate its tech businesses and punish them for non-compliance.

In 2021, China imposed strict restrictions on online gaming, limiting players below the age of 18 to one hour per day on Fridays, weekends and holidays only. This replaced earlier limits of 90 minutes per day, rising to three hours during holidays.

The country cited concerns about the impact of “excessive” gaming on young people.

It was mulling further restrictions including limits on in-game purchases and daily log-in rewards, but last year the draft update disappeared from the government’s website.

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Xbox handheld console finally revealed after a decade of speculation

Microsoft has finally revealed its highly-anticipated handheld console, years after it was first rumoured.

The ROG Xbox Ally will let gamers access their Game Pass subscription library on-the-go, in effect meaning members will start off with hundreds of games.

It is being made in partnership with Asus, which has been making handheld gaming devices since 2023, and will be released at the end of 2025 – though it is unknown what it will cost.

Speculation over Microsoft making a handheld Xbox has been widespread for more than a decade, with the company starting and scrapping various efforts over the years.

Microsoft’s announcement comes just three days after the launch of the Switch 2.

Much like its predecessor, the Switch 2 is a hybrid gaming device – meaning it can be both played on-the-go and connect to a TV.

Its success likely led to the design of Valve’s Steam Deck, a handheld PC which gives gamers access to the entire library of titles they’ve bought through game distribution service Steam – though not all the games work on the device.

It means Microsoft may be accused of being slightly late to the game when rivals already exist in the space, but the benefit of native support for Game Pass will likely address a lot of concerns for its 34 million subscribers.

Microsoft’s new handheld will comes in two flavours, the ROG Xbox Ally and ROG Xbox Ally X.

“Whether you’re at home or on the go, your favorite games should follow you,” said Xbox head of gaming devices Roanne Sones.

“Both handhelds allow players to play natively, via the cloud, or remotely with their Xbox console in another room.”

The two versions both share a 7 inch screen with 1080p resolution.

The base version comes with 16GB memory and 512GB storage, while the “X” version has 24GB memory and double the storage.

The more powerful version of the handheld also has a bigger battery and a more powerful processor.

In both cases, Xbox will be hoping to convince players that it offers something out of the box that its rivals don’t – Microsoft’s operating system.

“Because these handhelds run Windows, you have access to games you can’t get elsewhere, so you can enjoy the full freedom and versatility of PC gaming,” said Ms Sones.

In other words, gamers can leave the Xbox app and launch other gaming platforms – such as Steam and EA Play – through the device.

But all that capability comes at a cost when it comes to weight.

At 670g and 715g respectively, the base and X versions of the Xbox Ally may be heavier than handheld gamers are used to – with Nintendo’s new Switch 2 weighing a fair bit less at 534g.

And there remains one big unanswered question – the price.

Microsoft decided not to reveal how much its new handheld will cost, but it goes without saying the more powerful X version will also be more expensive.

The Switch 2, which has a similar screen, retails at £395 in the UK, while the Steam Deck costs between £349 and £569 depending on the specs.

Part of the success of Game Pass is many highly-anticipated new releases appear on the service on launch day, meaning gamers can save money by subscribing – though you lose access to a game if you cancel your subscription.

At its showcase event where it unveiled the new handheld, Microsoft announced several new games – including a reveal that 17 new titles will come to Game Pass PC & Ultimate on day one.

Many of these are highly-anticipated games such as Tony Hawk’s Pro Skater 3+4, Ninja Gaiden 4 and Outer Worlds 2.

It also includes the new Call of Duty: Black Ops 7 when that releases – likely later this year.

The new game will be a sequel to the critically-acclaimed Black Ops 2, which first released in 2012.

Interestingly, while the game was confirmed for several consoles, there was no mention of the Switch 2 at the event – despite Nintendo previously signing a 10-year deal to bring the series to its consoles in 2022.

But there’s something else which many gaming fans will have been excited to finally see revealed.

The much-anticipated Persona 4 remake, subtitled Revival, is set to be remade 17 years after it was first released on PlayStation 2.

The original, which sees a group of friends investigate a series of murders in the Japanese countryside, is considered a gaming classic.

But fans of the series will have to wait, as Sega and Atlus did not share a release date for the remake.

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Detailed weather forecasts and better predictions about the rain will soon be enjoyed in the UK.

Microsoft founder said he will speed up his charitable giving – and accused Elon Musk and Doge of “killing children” through aid cuts.

The move follows a bitter power struggle over the business.

As Microsoft shuts it down, we’ve spoken to people whose lives were impacted by the tools.

Recall had been dubbed a “privacy nightmare” but has made changes since its original launch was pulled.

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China’s electric cars are becoming slicker and cheaper – but is there a deeper cost?

Listen to Theo read this article

In China, they call it the Seagull, and it has looks to match. It is sleek and angular, with bright, downward-slanting headlights that have more than a hint of mischievous eyes about them.

It is, of course, a car. A very small one, designed as a cheap city runabout – but it could have huge significance. Available in China since 2023, where it has proved extremely popular, it has just been launched in Europe with the name Dolphin Surf (because Europeans apparently aren’t as keen on seagulls as Chinese people).

When it goes on sale in the UK this week, it’s expected to have a price tag of around £18,000. That will still make it, for an electric car on western markets, very cheap indeed.

It won’t be the outright lowest-priced model on offer: the Dacia Spring, manufactured in Wuhan jointly by Renault and Dongfeng, and the Leapmotor T03, which is being produced by a joint venture between Chinese startup Leapmotor and Stellantis, both cost less.

But the Dolphin Surf is the new arrival that has long-established brands most worried. That is because the company behind it has been making ever bigger waves on international markets.

BYD is already the biggest player in China. It overtook Tesla in 2024 to become the world’s best-selling maker of electric vehicles (EVs), and since entering the European markets two years ago, it has expanded aggressively.

“We want to be number one in the British market within 10 years,” says Steve Beattie, sales and marketing director for BYD UK.

BYD is part of a wider expansion of Chinese companies and brands that some believe could change the face of the global motor industry – and which has already prompted radical action from the US government and the EU.

It means once-unknown marques like Nio, Xpeng, Zeekr or Omoda could become every bit as much household names as Ford or Volkswagen. They will join classic brands such as MG, Volvo and Lotus, which have been under Chinese ownership for years.

The products on offer already encompass a huge range, from runabouts like the tiny Dolphin Surf to exotic supercars, like the pothole-jumping U9, from BYD’s high-end sub-brand Yangwang.

“Chinese brands are making massive inroads into the European market,” says David Bailey, professor of business and economics at Birmingham Business School.

In 2024, 17 million battery and plug-in hybrid cars were sold worldwide, 11 million of those in China. Chinese brands, meanwhile, had 10% of global EV and plug-in hybrid sales outside their home country, according to the consultancy Rho Motion. That figure is only expected to grow.

For consumers, it should be good news – leading to more high-quality and affordable electric cars becoming available. But with rivalry between Beijing and western powers showing no sign of subsiding, some experts are concerned Chinese vehicles could represent a security risk from hackers and third parties. And for established players in Europe, it represents a formidable challenge to their historic dominance.

“[China has] a huge cost advantage through economies of scale and battery technology. European manufacturers have fallen well behind,” warns Mr Bailey.

“Unless they wake up very quickly and catch up, they could be wiped out.”

China’s car industry has been developing rapidly since the country joined the World Trade Organisation in 2001. But that process accelerated rapidly in 2015, when the Communist Party introduced its “Made in China 2025” initiative. The 10-year plan to make the country a leader in several high-tech industries, including EVs, attracted intense criticism from abroad, and particularly the US, amid claims of forced technology transfers and theft of intellectual property – all of which the Chinese government denies.

Fuelled by lavish state funding, the plan helped lay the groundwork for the breakneck growth of companies like BYD – originally a maker of batteries for mobile phones – and allowed the Chinese parent companies of MG and Volvo, SAIC and Geely, to become major players in the EV market.

“The general standard of Chinese cars is very, very high indeed,” says Dan Caesar, chief executive of Electric Vehicles UK.

“China has learned extremely quickly how to manufacture cars.”

Yet competition in China has become ever more cut-throat, with brands jostling for space in an increasingly saturated market. This has led them to hunt for sales elsewhere.

While Chinese firms have expanded into East Asia and South America, for years the European market proved a tough nut to crack – that is, until governments here decided to phase out the sale of new petrol and diesel models.

The transition to electric cars opened the door to new players.

“[Chinese brands] have seen an opportunity to get a bit of a foothold,” says Oliver Lowe, UK product manager of Omoda and Jaecoo, two sub brands of the Chinese giant Chery.

Low labour costs in China, coupled with government subsidies and a very well-established supply chain, have given Chinese firms advantages, their rivals have claimed. A report from the Swiss bank UBS, published in late 2023, suggested that BYD alone was able to build cars 25% more cheaply than western competitors.

Chinese firms deny the playing field is uneven. Xpeng’s vice chairman Brian Gu told the BBC at the Paris Motor Show in 2024 that his company is competitive “because we have fought tooth and nail through the most competitive market in the world”.

Concerns that Chinese EV imports could flood international markets at the expense of established manufacturers reached fever pitch in 2024.

In the US, the Alliance for American Manufacturing warned they could prove to be an “extinction-level event” for the US industry, while the European Commission president Ursula von der Leyen suggested that “huge state subsidies” for Chinese firms were distorting the European market.

The Biden administration took dramatic action, raising import tariffs on Chinese-made EVs from 25% to 100%, effectively making it pointless to sell them in the US.

It was condemned by Beijing as “naked protectionism”.

Meanwhile, in October 2024, the EU imposed extra tariffs of up to 35.3% on Chinese-made EVs. The UK, however, took no action.

Matthias Schmidt, founder of Schmidt Automotive Research, says the EU’s tariffs have now made it harder for Chinese firms to gain market share.

“The door was wide open in 2024… but the Chinese failed to take their chance. With the tariffs in place, Chinese manufacturers are now unable to push their cost advantage onto European consumers.”

European manufacturers have been racing to develop their own affordable electric cars. French car-maker Renault is among them.

At its factory in Douai, in northeastern France, an army of spark-spitting robots weld sections of steel to form car bodies, while on the main assembly line, automated systems mate together bodyshells, doors, batteries, motors and other parts, before human workers apply the finishing touches.

The factory has been making cars for Renault since 1974, but four years ago, the ageing production lines were replaced with new highly automated, digitally-controlled systems.

Part of the site was also taken over by the Chinese-owned battery firm AESC, which built its own “gigafactory” next door.

It’s part of Renault’s wider plan to set up an ultra-modern EV “hub” in northern France. Mirroring the lean production techniques of Chinese manufacturers, the hub cuts costs by maximising efficiency and ensuring that suppliers are located as close as possible.

“Our target was to be able to produce affordable electric cars here to sell in Europe,” explains Pierre Andrieux, director of the Douai plant, arguing that automated processes “will enable us to do that profitably”.

But the company is also exploiting something the Chinese brands do not have: heritage. Its latest model, the Renault 5 E-tech, built in Douai, borrows its name from one of the company’s most famous products.

The original Renault 5, launched in 1972, was a quirky little everyman car with boxy looks and low running costs that became a cult classic.

The new design, despite being a state-of-the art EV, pays homage to its predecessor in name and appearance, in an effort to emulate its popular appeal.

But irrespective of how desirable Chinese cars are in comparison with European rivals, some experts believe we should be wary of them – for security reasons.

Most modern vehicles are internet-enabled in some way – to allow satellite navigation, for example – and drivers’ phones are often connected to car systems. Pioneered by Tesla, so-called “over-the-air updates” can upgrade a car’s software remotely.

This has all led to concerns, in some quarters, that cars could be hacked and used to harbour spyware, monitor individuals or even be immobilised at the touch of a keyboard.

Earlier this year, a British newspaper reported that military and intelligence chiefs had been ordered not to discuss official business while riding in EVs; it was also alleged that cars with Chinese components had been banned from sensitive military sites.

Then in May, a former head of the intelligence service MI6 claimed that Chinese-made technology in a range of products, including cars, could be controlled and programmed remotely. Sir Richard Dearlove warned MPs that there was the potential to “immobilise London”.

Beijing has always denied all accusations of espionage.

A spokesperson for the Chinese embassy in London says that the recent allegations are “entirely unfounded and absurd”.

“China has consistently advocated the secure, open, and rules-based development of global supply chains,” the spokesperson told the BBC. “Chinese enterprises operating around the world are required to comply with local laws and regulations.

“To date, there is no credible evidence to support the claim that Chinese EVs pose a security threat to the UK or any other country.”

Joseph Jarnecki, research fellow at defence and security think-tank The Royal United Services Institute, argues that potential risks can be mitigated.

“Chinese carmakers exist in this highly competitive market. While they’re beholden to Chinese law and that may require compliance with national security agencies, none of them want to damage their ability to grow and to have international exports by being perceived as a security risk,” he says.

“The Chinese government equally is conscious of the need for economic growth. They’re not hell-bent on solely conducting surveillance.”

But the car industry is just one area in which Chinese technology is becoming increasingly enmeshed in the UK economy. To achieve the government’s climate objectives, for instance, “It will be necessary to use Chinese-supplied technology”, adds Mr Jarnecki.

He believes that regulators of key industries should be given sufficient resources to monitor cyber security and advise companies using Chinese products of any potential issues.

As for electric cars powered by Chinese technology, there’s no question that they’re here to stay.

“Even if you have a car that’s made in Germany or elsewhere, it probably contains quite a few Chinese components,” says Dan Caesar.

“The reality is most of us have smartphones and things from China, from the US, from Korea, without really giving it a second thought. So I do think there’s some fearmongering going on about what the Chinese are capable of.

“I think we have to face the reality that China is going to be a big part of the future.”

Top image credit: Reuters

The £1.5m investment will see chargers also fitted in council-run car parks.

The move comes as the continent’s exports face the possibility of high tariffs from the US.

Taipei has accused Beijing of sabotaging its cables, describing it as a “grey zone” tactic.

Footage shows flames and thick smoke billowing into the sky, as bystanders watch the blaze erupt in southwest China.

The world’s two biggest economies have agreed in principle a framework for de-escalating trade tensions.

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Uber brings forward trialling driverless taxis in UK

Uber will trial robotaxis – autonomous cars with no human safety driver at the wheel – in London next spring.

The ride-hailing app will work with the UK artificial intelligence (AI) firm Wayve, which has been testing out the technology on the city’s streets with human oversight, in line with current legislation.

The announcement comes after the UK government changed its rules about the driverless cars once again.

It was originally aiming for the tech to come to British roads in 2026, then the date was changed to the second half of 2027.

But it now says it is introducing an accelerated framework for small autonomous “bus and taxi like” commercial services to get them underway earlier.

It is not yet clear whether the vehicles in Uber’s trial will be available for customers to use – the firm says it is still working out the details.

It has previously said it intends to add them as a regular option via its UK app as soon as legislation allows.

The Department for Transport says the industry could create 38,000 jobs and add £42bn to the UK economy by 2035.

But speaking to the BBC last month, GMB national secretary Andy Prendergast said the “significant social implications” driverless cars and taxis could have – including on unemployment – should also be fully considered.

Uber launched a robotaxi service in Austin, Texas in March and said its driverless vehicles could work for 20 hours per day, seven days per week.

Customers there can choose whether to take a robotaxi if there is one available, with no difference in fare. Tesla is planning to launch a rival service in the same city in June.

Fully driverless cars have done millions of miles on public roads in other countries too, including China, UAE and Singapore, but whether they are more or less safe than human-driven ones is still being investigated.

Numerous studies suggest automated vehicles are less accident-prone than human drivers, based on US data.

But there have been a number of incidents involving robotaxis in the countries where they operate, ranging from road accidents to passengers being locked in.

And one service in San Francisco was cancelled after a series of malfunctions.

In May I took a ride in a car fitted out with Wayve’s autonomous kit across central London. We had a human safety driver at the wheel but he did not have to use the controls once during our 30 minute journey.

The car handled every potential hazard which appeared in the busy streets including congestion, temporary traffic lights, cyclists and, at one point, a pedestrian using crutches in the middle of the road.

The Ford Mach-e was fitted with sensors and a radar, and an AI-powered system controlled the vehicle’s responses in real time.

If anything it was a lot more cautious than a human driver, which made for a reassuringly uneventful trip.

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Experts told the BBC that a flap issue, engine failure or a bird strike are among the possible causes of the crash.

The apps use artificial intelligence to create fake nude images of people without their consent.

People will opt to drive if buses feel outdated or complicated, say researchers.

The Hollywood studios allege Midjourney’s image generator is a “bottomless pit of plagiarism”.

BBC Verify explains why AI chatbots are wrong about photos emerging from the LA protests

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4chan and porn site investigated by Ofcom over online safety

The online message board 4chan is being investigated by the UK communications regulator over failure to comply with recently introduced online safety rules.

Ofcom says it has received complaints over potential illegal content on the website, which has not responded to its requests for information.

Under the Online Safety Act, online services must assess the risk of UK users encountering illegal content and activity on their platforms, and take steps to protect them from it.

Ofcom is also investigating porn provider First Time Videos over its age verification checks, and seven file sharing services over potential child sexual abuse material.

4chan has been contacted for comment.

Ofcom says it requested 4chan’s risk assessment in April but has not had any response.

The regulator will now investigate whether the platform “has failed, or is failing, to comply with its duties to protect its users from illegal content”.

It would not say what kind of illegal content it is investigating.

Ofcom has the power to fine companies up to 10% of their global revenues, or £18m – whichever is the greater number.

4chan has often been at the heart of online controversies in its 22 years, including misogynistic campaigns and conspiracy theories.

Users are anonymous, which can often lead to extreme content being posted.

It was the subject of an alleged hack earlier this year, which took parts of the website down for over a week.

Seven file sharing services also failed to respond to requests for information from the regulator.

They are Im.ge, Krakenfiles, Nippybox, Nippydrive, Nippyshare, Nippyspace and Yolobit.

Ofcom also says it has received complaints over potential child sexual abuse material being shared on these platforms.

Separately, porn provider First Time Videos, which runs two websites, is being investigated into whether it has adequate age checks in place to stop under-18s accessing its sites.

Platforms which host age-restricted content must have “robust” age checks in place by July.

Ofcom does not specify exactly what this means, but some platforms have been trialling age verification using facial scanning to estimate a user’s age.

Social media expert Matt Navarra told BBC News earlier this year facial scanning could become the norm in the UK.

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Ofcom previously found the corporation breached its operating licence by cutting about 300 hours of news and current affairs.

The EU said the sites did not appear to have “appropriate” age verification to stop children accessing porn.

The company has already faced a £16m penalty for failing to deliver post on time over the previous two years.

The UK demanded in January that porn sites show how they were beefing up age verification to stop children accessing them.

It says the 2024 summer riots showed the regulator does not have the tools to stop the spread of viral misinformation.

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WhatsApp tells BBC it backs Apple in legal row with UK over user data

WhatsApp has told the BBC it is supporting fellow tech giant Apple in its legal fight against the UK Home Office over the privacy of its users’ data.

The messaging app’s boss, Will Cathcart, said the case “could set a dangerous precedent” by “emboldening other nations” to seek to break encryption, which is how tech firms keep customers’ information private.

Apple went to the courts after receiving a notice from the Home Office demanding the right to access the data of its global customers if required in the interests of national security.

It and other critics of the government’s position say the request compromises the privacy of millions of users.

The Home Office told the BBC it would not comment on ongoing legal proceedings.

“But more broadly, the UK has a longstanding position of protecting our citizens from the very worst crimes, such as child sex abuse and terrorism, at the same time as protecting people’s privacy,” it said in a statement.

WhatsApp has applied to submit evidence to the court which is hearing Apple’s bid to have the Home Office request overturned.

Mr Cathcart said: “WhatsApp would challenge any law or government request that seeks to weaken the encryption of our services and will continue to stand up for people’s right to a private conversation online.”

This intervention from the Meta-owned platform represents a major escalation in what was an already extremely high-profile and awkward dispute between the UK and the US.

Apple’s row with the UK government erupted in February, when it emerged ministers were seeking the right to be able to access information secured by its Advanced Data Protection (ADP) system.

The argument intensified in the weeks that followed, with Apple first pulling ADP in the UK, and then taking legal action against the Home Office.

It also sparked outrage among US politicians, with some saying it was a “dangerous attack on US cybersecurity” and urging the US government to rethink its intelligence-sharing arrangements with the UK if the notice was not withdrawn.

Tulsi Gabbard, the director of US National Intelligence, described it as an “egregious violation” of US citizens’ privacy.

Civil liberties groups also attacked the UK government, saying what it was demanding had privacy and security implications for people around the world.

The campaign organisation Open Rights Group welcomed WhatsApp seeking to become involved in the case.

“WhatsApp’s intervention shows the breadth of concern about the threat to privacy and security,” said Jim Killock, its executive director.

“It’s important that the court hears from as many companies and organisations as possible so they understand the full impact of what the Home Office is trying to do,” he added.

Apple’s ADP applies end-to-encryption (E2EE) to files such as photos and notes stored on the iCloud, meaning only the user has the “key” required to view them.

The same technology protects a number of messaging services, including WhatsApp.

That makes them very secure but poses a problem for law enforcement agencies.

They can ask to see data with lower levels of protection – if they have a court warrant – but tech firms currently have no way to provide access to E2EE files, because no such mechanism currently exists.

Tech companies have traditionally resisted creating such a mechanism not just because they say it would compromise users’ privacy but because there would be no way of preventing it eventually being exploited by criminals.

In 2023, WhatsApp said it would rather be blocked as a service than weaken E2EE.

When Apple pulled ADP in the UK it said it did not want to create a “backdoor” that “bad actors” could take advantage of.

Further complicating the argument is that the Home Office has submitted its request to Apple via what it is known as a Technical Capability Notice (TCN), something which by law is secret

Neither Apple nor the Home Office has confirmed its existence. WhatsApp says so far it has not received a TCN.

When the matter came to court, government lawyers argued that the case should not be made in public in any way for national security reasons.

However, in April, a judge agreed with a number of news organisations, including the BBC, and said certain details should be made public.

“It would have been a truly extraordinary step to conduct a hearing entirely in secret without any public revelation of the fact that a hearing was taking place,” his ruling stated.

In its statement to the BBC, the Home Office said: “The UK has robust safeguards and independent oversight to protect privacy and these specific powers are only used on an exceptional basis, in relation to the most serious crimes and only when it is necessary and proportionate to do so.”

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Disney and Universal sue AI firm Midjourney over images

Disney and Universal are suing artificial intelligence (AI) firm Midjourney over its image generator, which the Hollywood giants allege is a “bottomless pit of plagiarism”.

The two studios claim Midjourney’s tool makes “innumerable” copies of characters including Darth Vader from Star Wars, Frozen’s Elsa, and the Minions from Despicable Me.

It is part of the entertainment industry’s ongoing love-hate relationship with AI. Many studios want to make use of the technology but are concerned that their creations could be stolen.

Midjourney’s image generator makes images from typed requests or prompts.

In the lawsuit filed in federal district court in Los Angeles, the studios gave examples of Midjourney-generated images that included Disney characters such as Star Wars’ Yoda and Marvel’s Spiderman, the Incredible Hulk and Iron Man.

Disney’s chief legal officer Horacio Gutierrez said the firm was “optimistic” about how AI “can be used responsibly as a tool to further human creativity”.

“But piracy is piracy, and the fact that it’s done by an AI company does not make it any less infringing,” he said.

In the complaint, Disney and Universal said Midjourney made $300m (£221m) last year alone and is planning a “soon-to-be-released video service”.

Syracuse University law professor Shubha Ghosh said: “A lot of the images that Midjourney produces just seem to be copies of copyright characters that might be in new locations or with a new background.”

“It doesn’t seem like they’re being transformed in a creative or imaginative way.”

He added that there is a recognition in copyright law that creativity can build on other works as long as it adds something new.

Randy McCarthy, head of the IP Law Group at US law firm Hall Estill said: “No litigation is ever a slam dunk, and that is true for Disney and Universal in this case.”

“There are several issues such as terms of service provisions by Midjourney, and basic fair use analysis, that will need to be sorted out by the court before we can determine the likely outcome,” he added.

Midjourney did not immediately respond to a BBC request for comment.

On its website, the San Francisco-based startup says it has a “small self-funded team” with less than a dozen full-time staffers.

It refers to itself as “an independent research lab.”

The firm is run by David Holz, who previously founded a hardware sensor firm called Leap Motion.

Midjourney lists former Github chief executive Nat Friedman and Philip Rosedale, founder of Second Life, among its advisors.

Hollywood sees both potential upsides and downsides to AI.

It was only two years ago that actors and writers shut down the entertainment industry hub with strikes demanding protections against new technology.

But now AI is being used more in TV, films and video games.

Two movies competing at the Oscars used AI to alter voices: Emilia Perez and The Brutalist.

The technology has also been used to de-age actors like Tom Hanks and Harrison Ford.

India can’t grow enough apples to meet demand but farmers are struggling to raise production.

The apps use artificial intelligence to create fake nude images of people without their consent.

The 131cm-high figurine was sold at the Yongle International Auction in Beijing.

The world’s two biggest economies have agreed in principle a framework for de-escalating trade tensions.

Asian bakeries are seeing success at home and abroad by bringing global flavours to traditional French pastries.

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