Tata Group’s Natarajan Chandrasekaran has personally assumed command of Air India, leading a Herculean effort to restore passenger confidence
When nearly 300 lives were lost in a fiery crash outside Ahmedabad earlier this month, the future of Air India – and faith in Indian aviation itself – was thrown into turmoil.
Now, Tata Group’s chairman has assumed direct command of the embattled airline’s day-to-day operations, determined to chart a path out of the crisis following one of modern aviation’s deadliest disasters.
On June 17, just five days after the crash, Natarajan Chandrasekaran stood before 700 sombre Air India employees in New Delhi. The gravity of the moment was unmistakable.
“I’ve seen a reasonable number of crises in my career, but this is the most heartbreaking one,” he said. “We need to use this incident as an act of force to build a safer airline.”
