Penulis: Agus S

Two shocking attacks within two hours of each other, in France and Austria, have left parents and governments reeling and at a loss how to protect school students from random, deadly violence.

At about 08:15 on Tuesday, a 14-year-old boy from an ordinary family in Nogent, eastern France, drew out a kitchen knife during a school bag check and fatally stabbed a school assistant.

Not long afterwards in south-east Austria, a 21-year-old who had dropped out of school three years earlier, walked into Dreierschützengasse high school in Graz at 09:43, and shot dead nine students and a teacher with a Glock 19 handgun and a sawn-off shotgun.

In both countries there is a demand for solutions and for a greater focus on young people who resort to such violence.

Austria has never seen a school attack on this scale, but the French stabbing took place during a government programme aimed at tackling the growth in knife crime.

The Graz shooter, named by Austrian media as Arthur A, has been described by police as a very introverted person, who had retreated to the virtual world.

His "great passion" was online first-person shooter games, and he had social contacts with other gamers over the internet, according to Michael Lohnegger, the criminal investigation chief in Styria, the state where it happened.

A former student at the Dreierschützengasse school, Arthur A had failed to complete his studies.

Arriving at the school, he put on a headset and shooting glasses, before going on a deadly seven-minute shooting spree. He then killed himself in a school bathroom.

He owned the two guns legally, had passed a psychological test to own a licence and had several sessions of weapons training earlier this year at a Graz shooting club.

This has sparked a big debate in Austria about whether its gun laws need to be tightened – and about the level of care available for troubled young people.

It has emerged that the shooter was rejected from the country's compulsory military service in July 2021.

Defence ministry spokesman Michael Bauer told the BBC that Arthur A was found to be "psychologically unfit" for service after he underwent tests. But he said Austria's legal system prevented the army from passing on the results of such tests.

There are now calls for that law to be changed.

Alex, the mother of a 17-year-old boy who survived the shooting, told the BBC that more should have been done to prevent people like Arthur A from dropping out of school in the first place.

"We know… that when people shoot each other like this, it's mostly when they feel alone and drop out and be outside. And we don't know how to get them back in, into society, into the groups, into their peer groups," she said.

"We, as grown-ups, have got the responsibility for that, and we have to take it now."

President Alexander Van der Bellen raised the possibility of tightening Austria's gun laws, on a visit to Graz after the attack: "If we come to the conclusion that Austria's gun laws need to be changed to ensure greater safety, then we will do so."

Austria has one of the most heavily armed civilian populations in Europe, with an estimated 30 firearms per 100 people.

Although there have been school shootings here before, they have been far smaller and involved far fewer casualties.

The mayor of Graz, Elke Kahr, believes no private person should be able to have weapons at all. "Weapons licences are issued too quickly," she told Austria's ORF TV. "Only the police should carry weapons, not private individuals."

Armed gendarmes were present at the entrance to the Françoise Dolto middle school in Nogent, 100km (62 miles) east of Paris, when a teenager pulled out a 20cm kitchen knife and repeatedly stabbed Mélanie G, who was 31 and had a four-year-old son.

The boy accused of carrying out the murder told police that he had been reprimanded on Friday by another school assistant for kissing his girlfriend.

As a result he had a grudge against school assistants in general, and apparently had made up his mind to kill one. Schools were closed on Monday for a bank holiday, and Tuesday was his first day back.

The state prosecutor's initial assessment was that the boy, called Quentin, came from a normal functioning family, and had no criminal or mental health record.

However, the child also appeared detached and emotionless. Adept at violent video games, he showed a "fascination with death" and an "absence of reference-points relating to the value of human life".

The Nogent attack does not fit the template of anti-social youth crime or gang violence seen in France until now.

Nor is there any suggestion of indoctrination over social media.

According to the prosecutor, the boy did little of that. He had been violent on two occasions against fellow pupils, and was suspended for a day each time.

There is no family breakdown or deprivation and school officials described him as "sociable, a pretty good student, well-integrated into the life of the establishment".

This year he had even been named the class "ambassador" on bullying.

For all the calls for greater security at schools, this crime took place literally under the noses of armed gendarmes. As Interior Minister Bruno Retailleau put it, some crimes will happen no matter how many police you deploy.

For more information on the boy's state of mind, we must wait for the full psychologist's report, and it may well be that there were signs missed, or there are family details we do not yet know about.

On the face of it, he is perhaps more a middle-class loner, and his apparent normality suggests a crime triggered by internalised mental processes, rather than by peer-driven association or emulation.

That is what strikes the chord in France. If an ordinary boy can turn out like this from watching too many violent videos, then who is next?

Significantly, the French government had only just approved showing the British Netflix series Adolescence as an aid in schools.

There are differences, of course.

The boy arrested for the killing of a teenage girl in the TV series yields to evil "toxic male" influences on social media – but there is the same question of teenagers being made vulnerable by isolation online.

Across the political spectrum, there are calls for action but little agreement on what should be the priority, nor hope that anything can make much difference.

Before the killing, President Emmanuel Macron had angered the right by saying they were too obsessed with crime, and not sufficiently interested in other issues like the environment.

The Nogent attack put him on the back foot, and he has repeated his pledge to ban social media to under 15-year-olds.

But there are two difficulties. One is the practicality of the measure, which in theory is being dealt with by the EU but is succumbing to endless procrastination.

The other is that, according to the prosecutor, the boy was not especially interested in social media. It was violent video games that were his thing.

Prime Minister François Bayrou has said that sales of knives to under-15s will be banned. But the boy took his from home.

Bayrou says airport-style metal-detectors should be tested at schools, but most heads are opposed.

The populist right wants tougher sentences for teenagers carrying knives, and the exclusion of disruptive pupils from regular classes.

But the boy in Nogent was not a problem child.

About the only measure everyone says is needed is more provision of school doctors, nurses and psychologists in order to detect early signs of pupils going off the rails.

That of course will require a lot of money, which is another thing France does not have a lot of.

Sharon Carroll once shopped so much at her local Poundland that her friends described her as "Mrs Poundland".

"I'd just buy so many things," says Sharon. "I'd spend £40 to £50.

"When everything used to be £1 it was a big attraction."

But when the company began tochange its pricing strategy, increasing the prices of some products from £1, the 45-year-old says she cut down on her purchases.

"The quality of the products was also going down and you were paying more for things."

Other shoppers also told the BBC that they were put off when the retailer started putting its prices up.

This week, the struggling budget chain wassold for (appropriately) £1by its owner Pepco to a US investment firm, Gordon Brothers. Up to 100 stores are at risk of closure.

The £1 promise was Poundland's "most compelling proposition", says Howard Lake, a retail consultant at Kantar.

"Removing this identity alienated its core shopper base."

The company clearly agreed. After it raised some prices from £1 in 2017, earlier this year it said it was returning to its roots,increasing the number of productsit offered that cost £1 or less from 1,500 to 2,400, almost half its range.

Poundland has 825 stores in the UK, with around 16,000 staff.

Many of those shops are former Woolworths or Wilko branches, which it hoovered up after the two brands collapsed.

Poundland became thebiggest occupantof ex-Woolworths stores after the retailer went into administration in 2009, taking on 93 of its stores, more than 10% of the Woolworths estate. In September 2023 ittook over the leasesof 71 former Wilko stores.

Often, these stores were in the kinds of small towns where other large retailers do not have a presence.

"They might have had a Woolworths, a bank and a charity shop," says Jonathan de Mello, a retail analyst and the founder of JDM Retail.

Elizabeth Gray loves going into her local Poundland in Bangor, Northern Ireland.

Recently, she found a pair of small ceramic houses in the store, which were a copy of a design she had seen at Zara. "We don't have a Zara near where I live," she says.

Poundland's presence in small towns has been crucial to fostering a sense of customer loyalty, says retail psychologist Kate Nightingale.

"Simply being present in people's daily rituals is one of the strongest ways to build interdependence.

"Presence plus reliance are some of the most important qualities of loyal relationships and it is no different to relationships we build with brands."

But de Mello says when Poundland expanded into small towns, not enough people went in, which hit their bottom line.

"In the small locations that they've opened multiple stores in, I feel the volumes aren't there in terms of footfall, unfortunately."

In 2016 Poundland expanded into fashion, beginning the roll-out of its Pep&Co clothing range, but this soon faced problems.

In atrading updatein May 2024, the company admitted that changes to the way it sourced clothing had reduced the number of sizes on offer.

While the wide range of products stocked by Poundland may have been handy for consumers, it became a problem for the brand.

It stocked so many different products – from food to clothing, to homewares and baby products – that it became, says Kantar's Howard Lake, a "supermarket-general store hybrid".

That made it vulnerable to competition from numerous other brands.

On the food side, there are Aldi and Lidl, whose UK presence has grown rapidly in recent years. On the homewares side are Home Bargains and B&M. And on the clothing side are Shein and Temu, the cheap Chinese exporters which have enjoyed a surge in popularity among British shoppers.

Ultimately, says Lake, consumers found these other offers "far more attractive".

Poundland told the BBC: "Our missteps have been well documented and those include the execution of Pepco-sourced clothing and general merchandise product ranges in a way that didn't fully align with UK & Ireland customers' expectations.

"We're looking forward to having the opportunity to put those missteps right as we put our recovery plan in place."

Shoppers like Elinor Martin in Sutton Coldfield hope the company succeeds.

She uses Poundland to pick up snacks for her sons' packed lunches, stationery and birthday cards for school, plus shampoo, shower gel and cleaning products.

She says she would miss her local branch if it were to close. "I can get things I need at Poundland. I find things cheaper there [than local supermarkets]."

Elizabeth Gray in Bangor says she would miss her local store too if it went.

"I would be sad if it closed," she says. "I'm kind of in love with Poundland."

Additional reporting by Tom Espiner

The women crouch down motionless, kneeling between endless rows of fruit bushes, almost hidden from view.

"Are you from ICE?" one of the women, a farm worker in a hat and purple bandana, asks us fearfully.

After assuring her that we're not with US Immigration and Customs Enforcement (ICE), which has been raiding nearby farms and arresting workers over the past week, she straightens her back, rising slightly out of the dirt.

"Have you seen any ICE vans? Are there patrol cars out there?" she asks, still unsure if we can be trusted and she can emerge.

The woman, an undocumented migrant from Mexico, has been picking berries in Oxnard, California since arriving in the US two years ago. It's a town which boasts of being the "strawberry capital of the world".

As her work shift ended on Wednesday, she and her co-workers hid in the fields, waiting to be picked up by a friend and unsure whether it was safe to venture out into the parking lot.

On the previous day, nine farms in the Oxnard area were visited by ICE agents, say local activists, but without search warrants they were denied entry and instead picked up people on the nearby streets, arresting 35.

The workplace raids are part of President Donald Trump's goal of arresting 3,000 undocumented immigrants per day. On the campaign trail he had vowed to deport noncitizens accused of violent crimes, a promise that received widespread support, even among some Hispanics.

But in Los Angeles there was a public backlash and street protests that sometimes turned violent, prompting him to controversially send in the military to the second largest city in the US.

"They treat us like criminals, but we only came here to work and have a better life," says the woman, who left her children behind in Mexico two years ago and hopes to return to them next year.

"We don't want to leave the house anymore. We don't want to go to the store. We're afraid they'll catch us."

Large-scale raids on workplaces in California's agricultural heartland haven't been seen for the last 15 years, says Lucas Zucker, a community organiser in California's Central Coast region.

But that seems to have changed this past week.

"They are just sweeping through immigrant communities like Oxnard indiscriminately, looking for anyone they can find to meet their politically-driven quotas," he says.

More than 40% of US farmworkers are undocumented immigrants,according to a 2022 report by the US Department of Agriculture. In California, more than 75% are undocumented,according to the University of California, Merced.

Raids at farms and businesses that rely on the agricultural industry throughout California, and across the entire country, have ramped up this month.

The arrests have raised fears of shortages to America's food supply, if the migrants are arrested or forced into hiding, afraid to come to work.

This impact has not been lost on the White House. Despite winning the election decisively after promising mass deportations, Trump on Thursday acknowledged the tough time his crackdown is inflicting on the farming sector.

"Our farmers are being hurt badly. You know, they have very good workers. They've worked for them for 20 years. They're not citizens, but they've turned out to be, you know, great."

In April, he said that some migrants may be authorised to continue working in the US, on the condition that they have a formal recommendation from their employer and that they first leave the US.

The result of one raid on Tuesday in Oxnard, a municipality 60 miles (100km) from downtown Los Angeles, can be seen in a video posted to Instagram by a local flower merchant.

The short clip showsa man running in a vast field of crops, through a haze of thick morning fog, as agents give chase on foot and in trucks. He is then seen falling to the ground, among the rows of plants, as agents move to arrest him.

When the BBC visited Oxnard on Wednesday, a US Customs and Border Protection (CBP) truck was seen parked outside an organic produce trucking company. A security guard insisted their visit was not related to immigration, saying: "This is not ICE. We would never let ICE in here."

Many tractors and trucks sat idle surrounded by acres of farmland, as an unknown number of workers chose to stay home.

The impact is having ripple effects on other businesses. Watching from her family's Mexican restaurant, Raquel Pérez saw masked CBP agents attempt to enter Boskovich Farms, a vegetable and herb packing facility across the street.

Now her business, Casa Grande Cafe, has only one customer during the normally busy lunch hour, because farm workers have stayed home. She estimates that at least half of her normal clientele are undocumented.

"No one came in today," says her mother, Paula Pérez. "We're all on edge."

Raquel says she's more concerned now for the future of the restaurant – serving chilaquiles, flan, and other Mexican delicacies – than she was during Covid, when her customers continued their work as usual, keeping the nation supplied with fresh foods.

"They don't realise the domino effect this is going to have," she says about the raids. Other companies around her that rely on agriculture have already been affected. The adjacent business buying and selling wooden pallets is closed, and a local car mechanic too.

"If the strawberries or vegetables aren't picked, that means there's gonna be nothing coming into the packing houses. Which means there's not gonna be no trucks to take the stuff."

A migrant selling strawberries from his truck on the side of the road says the raids have already had a devastating effect – on both his business and his hopes of becoming a legal resident of the US.

"Fewer people are going out for trips, and they buy less from me," says Óscar, who comes from the Mexican state of Tlaxcala and, while undocumented himself, has children who were born in the US.

"I'm scared, but I can't stop going out to work. I have to provide for my family," he says.

Óscar says he has been working to finalise his immigration status, but with ICE agents now waiting outside courthouses for migrants seeking to process paperwork, he's unsure of what to do next.

"There aren't many ways left to be here legally."

Festival season is well and truly under way – last weekend Chappell Roan, Charli XCX and Sabrina Carpenter gave Primavera Sound in Barcelona one of the most popular line-ups of the summer, andGlastonbury is less than two weeks away.

But if you missed out on tickets to either of those, here's a selection of other festivals you can still get tickets for.

Location:Seaclose Park, Isle of Wight

Line-up includes:Sting, Stereophonics, Justin Timberlake

Price:Weekend tickets are £289.95, day tickets are £125.00 each

Since it first began in 1968, this festival has drawn the biggest names in music to Isle of Wight.

Jimi Hendrix, David Bowie, Amy Winehouse and Jay-Z have all played the event which requires visitors to catch a ferry to reach the site.

John Giddings who revived the festival after a break in 2002 said he relied on "gut feeling" when booking headline acts.

Location:The National Bowl, Milton Keynes

Line-up includes:Yungblud, Chase Atlantic, blackbear, Denzel Curry

The National Bowl in Milton Keynes has been home to some huge touring artists over the decades: Michael Jackson, Robbie Williams, Eminem, Oasis, Foo Fighters and… Yungblud.

Last year the rock star hosted his own festival at the venue with the aim of selling tickets at affordable prices.

In the end 30,000 people attended, with each paying £50 for a ticket.

Bludfest returns in June with a slightly high entry price, whichthe Lovesick Lullaby singer puts down to the increasing size of the festival.

Location:Richfield Avenue, Reading / Bramham Park, Leeds

Line-up includes:Chappell Roan, Hozier, Bring Me The Horizon and Travis Scott

Price:From £325 for weekend tickets, £125 for day tickets

Chappell Roan fans, rejoice! You still have a chance to witness one of theself-proclaimed "Powerpuff Girls"of pop in action.

She is one of the headliners of the festival which takes places across two different cities in one weekend.

During the weekend you can also catch AJ Tracey, Enter Shikari, Lola Young and Becky Hill.

As with all festivals, check ahead on the weather – last year three stages were closed andtents were filmed taking offafter Storm Lilian hit.

Line-up includes:Muse, Nine Inch Nails, Olivia Rodrigo, Gracie Abrams, Benson Boone

Price:€237 (£200.91) for weekend tickets, €109 (£92.31) for a day ticket

If you want to combine a music festival with a sunshine holiday then this could be your best bet.

The Spanish event features a mix of pop, rock and indie music.

Despite being far from home there's plenty of UK bands playing, such as Devon band Muse who are replacing headliners Kings of Leon, who had to drop out after an injury.

Location:Glasgow Green, Scotland

Line-up includes:50 Cent, Wet Leg, Biffy Clyro, Fontaines D.C, Snow Patrol, Gracie Abrams

Price:£254.90 for weekend tickets, £92.50 for a day ticket

Set on the banks of the River Clyde in the heart of Glasgow, this is quite a varied festival.

Where else could you see 50 Cent on the same stage as The Script and Wet Leg?

Remember you can't camp at TRNSMT, so an accommodation booking is needed if you're planning on attending the full weekend.

Line-up includes:The Prodigy, Courteeners, Madness, The Wombats

Price:£169.50 for weekend tickets

This even was originally named The Big Gin Festival when it was first hosted in 2005, due to being near Biggin in the Peak District.

It started when founder Ralph Broadbent wanted to host a party in his parents' Derbyshire garden while they were away.

One of the most unique parts of the festival is the annual paint fight which takes place on the Sunday at noon.

Line-up includes:Tribute artists

Price:£18.04 for general admission tickets

Previously named Cowchella, the festival rebranded after a complaint from US giant Coachella.

Steps star Ian "H" Watkins is hosting the event alongside actress Claire Sweeney and BBC Radio 2 presenter Owain Wyn Evans.

The event is made up of tribute artists for chart toppers such as Abba, Taylor Swift, Sabrina Carpenter and Vengaboys.

Location:Crystal Palace Bowl, London

Line-up includes:Skepta, Central Cee, JME and Frisco

Price:Weekend tickets from £100.80

Big Smoke Festival is part of South Facing's summer of open-air concerts in London.

Skepta has curated this multi-genre music event which sees him headline on both days.

On the Sunday he is stepping behind the decks and playing tracks from his Más Tiempo label.

Location:Wimborne St Giles, Dorset

Line-up includes:Michael Kiwanuka, Rotary Connection 222, Noname

Price:Weekend tickets from £294.50, day tickets are £93.50

According to their website, festival founder Giles Peterson wanted to join "the musical dots between soul, hip hop, house, afro, electronica, jazz and beyond".

The weekend features 15 stages nestled in an Area of Outstanding National Beauty.

It's not just music either, there's a wellness retreat where visitors can sit in hot tubs and paddle board.

Line-up includes:David Guetta, Chase & Status, Martin Garrix, ANYMA

Price:£310 for four-day camping tickets, £137.50 for day tickets

The multi-stage dance music festival has run since 1998.

This year organisers have introduced a new woodland stage and "downtown" area, where visitors can play inflatable five-a-side football, basketball, and mini golf.

If the bass and lasers get too much there are also new wellness facilities such as saunas, hot tubs and hot showers.

Location:Hylands Park, Chelmsford

Line-up includes:Def Leppard, Anastacia, Soul II Soul, Sophie Ellis Bextor

Although Saturday is sold out (sorry Bryan Adams fans) you can still get tickets for Sunday's event.

There's also a pre-party on Friday and you're invited!

Tickets are cheaper on the Sunday, at £35, and all its your chance to dance with Scott Mills, Venon Kay, DJ Spoony, Michelle Vissage and Rylan on the decks.

It was a balmy Thursday afternoon at the residential hostel of the BJ Medical College and the canteen was teeming with students getting lunch.

The room buzzed with the sound of jokes, banter between friends, and the odd bit of academic discussion.

By 13:39 local time, there were at least 35 people in the cafeteria. Some had already collected their food and were lounging around, while others were in the queue waiting for their turn.

The students mixed with doctors and family members. Then, everything changed.

The general hum of the canteen was pierced by the sound of approaching jet engines – and then the room exploded.

Less than a minute earlier, Flight AI171 had taken off from the runway at Ahmedabad's airport, just 1.5km (4,800ft) away.

The Air India 787 Dreamliner was bound for London, carrying 242 people.

But something had gone catastrophically wrong, and mere seconds after its wheels left the ground, the plane was in trouble. A mayday call was sent before it came crashing down into a busy residential area – on top of the doctors' hostel – sending a massive fireball into the sky and killing all but one person on board.

The BBC has spoken to eyewitnesses, including students who were in the hostel, along with friends of the trainee doctors who died and their teachers, to piece together what happened in those terrifying few seconds – and the aftermath that followed.

People on the ground nearby couldn't immediately work out what had happened.

A doctor, who works with the college's kidney sciences department, says he and his colleagues were in their building, about 500 metres away, when they heard a "deafening sound" outside.

"At first, we thought it was lightning. But then we wondered, could that be possible in 40C dry heat?"

That's when they heard a few people screaming: "Look, come here, a plane has crashed into our building."

The next few minutes were a blur. Scenes of chaos descended on the campus as people ran around trying to escape – or find out what had happened.

Brothers Prince and Krish Patni were on their bikes just a few metres from the hostel when they heard the noise.

"Within seconds we could see something that resembled a wing of a plane," Prince, 18, told the BBC.

"We rushed to the scene, but the heat from the explosion was intense and we couldn't enter the hostel. There was a lot of debris."

The brothers, along with a few other volunteers from the local area, waited for the heat to subside before attempting to physically enter the building. They worked together with the police to move some of the debris from the entrance.

When they finally reached the canteen, they couldn't see anyone.

Dark, dense clouds of smoke had engulfed the room. The air smelled of burned metal. The brothers, who just minutes before had been heading to play cricket, began removing cooking gas cylinders to avoid any further explosions, Krish, 20, explained.

The brothers and other volunteers then spotted a pile of suitcases and went to move them. What unfolded next, they said, was gut wrenching.

Behind them, they began to make out the shapes of people.

Most were alive. Some had spoons full of food in their hand, some had plates of food in front of them, and some had glasses in their hand.

They were also silent, in shock. Just minutes before they were having their usual afternoon. Now, they were surrounded by charred metal pieces of aircraft.

"They didn't even get a chance to react," another doctor, who was in a nearby building, said.

A second year student, who lives in the hostel, was among those who managed to escape.

He was sitting at his usual spot – a large table at the corner of the mess, next to one of the walls – with nine others when the plane crashed.

"There was a huge bang and a horrible screeching sound. Next thing we knew, we were under huge boulders, stuck without anywhere to go," he says. "The fire and smoke of the crashed plane was close to our face and it was hard to breathe."

He received severe chest wounds in the accident and is still undergoing treatment at a local hospital. And he doesn't know what happened to his friends.

Multiple eyewitnesses told the BBC the massive wing of the plane first pierced through the roof followed by parts of the fuselage. The damage was most severe where the wing fell.

In the chaos, students began to jump from as high as the second and third floors to escape. Students later told how one of the only staircases out was blocked by debris.

It is not known how many people were killed on the ground.

Dr Minakshi Parikh, dean of the BJ Medical College and Civil Hospital, told the BBC that four of their students had died, as well as four students' relatives.

But exactly how many and who was killed may take days to establish: investigators need to rely on DNA to formally identify the bodies found in the wreckage.

And it was not just people in the canteen at that moment who were killed.

Just a few kilometres away was Ravi Thakur, who worked in the hostel kitchen. He had gone out to deliver lunch boxes in other hostels around the city. His wife and their two-year-old daughter stayed behind as usual.

When he heard the news, he rushed back but found utter chaos. Around 45 minutes had passed and the place was full of locals, firefighters, ambulance workers and Air India staff.

He tried to look for his wife and child but couldn't find them.

Back at the main hospital block, teachers are still trying make sense of the chaos.

"I used to teach these students and knew them personally. The injured students are still being treated in the hospital, and they are our priority at the moment," one professor at the college told the BBC.

Meanwhile, Ravi Thakur is still searching for his loved ones, even as his hopes fade fast.

Rock band Pulp have achieved their first official number one album in 27 years with their new release More.

The Sheffield band have not topped the album chart since they released This Is Hardcore in 1998.

Their eighth studio album was also the best selling vinyl album this week, according to Official Charts.

It was one of three new entries in the top five this week alongside Addison Rae's self-titled debut Addison which reached number two.

Little Simz' sixth album Lotus has reached number three, the highest charting position of the Mercury Prize winner's career so far.

Released on 6 June, the new Pulp album was produced by James Ford, who has worked with bands such as Arctic Monkeys, Florence and the Machine and Kylie Minogue.

More was their first studio album since the release of We Love Life in 2001 which made it to number six in the chart.

Their only other number one album was 1995's Different Class which featured the hit single Common People.

Meanwhile in the singles charts, Sabrina Carpenter has ended Alex Warren's 12-week stint at the top of the chart and secured her fourth number one.

The track Manchild is the first release from her upcoming album Man's Best Friend.

It has also become the most streamed song of the last week after it was played 6.8 million times.

Warren's track Ordinary had spent 12 weeks at number one, making him the US artist with the longest-running number one single in UK chart history.

Watch the best shots as Zheng beats Raducanu to reach Queen's last four

Britain's Emma Raducanu was outclassed by world number five Zheng Qinwen in the quarter-finals at Queen's.

Raducanu showed flashes of her quality but ultimately fell 6-2 6-4 to the Olympic champion in front of a packed crowd.

The 22-year-old took a medical timeout after the first set, having struggled with back spasms over the past few months.

She started the better in the second set and led by a double break but could not keep the big-hitting Zheng at bay.

"I've played five matches in a pretty short amount of time," Raducanu, who also played two doubles matches alongside Katie Boulter at Queen's, told BBC Sport.

"I'm probably feeling that, so I need to let the back rest and see how it goes from there.

"I'm not overly concerned that it's something serious, but I know it's something that's very annoying and needs proper and careful management."

Raducanu was given a true physical test by Zheng, but it was another defeat that showed the gap between the British number one and the world's very best.

China's Zheng will face Amanda Anisimova in Saturday's semi-final after the American beat third seed Emma Navarro 6-3 6-3.

Qualifier Tatjana Maria earlier stunned former Wimbledon winner Elena Rybakina to set up a semi-final meeting with Australian Open champion Madison Keys.

Maria, 37, beat Rybakina 6-4 7-6 (7-4), while Keys fought back to see off Russia's Diana Shnaider 2-6 6-3 6-4.

Wimbledon prize pot increases to record £53.5m

Engel becomes youngest ATP grass-court quarter-finalist since Becker

Players to get ranking protection after freezing eggs

There was reason for Raducanu to be confident against Zheng, who is still finding her feet on the grass court and has a serve that can waver when under pressure.

World number 37 Raducanu had also made relatively serene progress through her first two matches, dropping just eight games across four sets.

But, as Raducanu found against Iga Swiatek inMelbourneandParis,and Coco Gauff inItaly,there is a different, consistent level needed to beat the players for who winning is a habit.

In an edgy start, Raducanu put pressure on Zheng's serve while saving break points in her own games.

But Zheng broke through at the seventh attempt, a blistering backhand down the line silencing the crowd, who had earlier voiced their displeasure after Zheng had to change her shoes midway through the game.

Raducanu kept up the pressure, creating an immediate break-back opportunity, but Zheng's huge groundstrokes kept her at bay, and a rushed forehand into the net handed the top seed the first set.

Raducanu left court for a medical timeout on her back but took advantage as Zheng's first serve all but disappeared on her return.

With the wind picking up, Raducanu produced a series of ruthless returns to Zheng's second serve and quickly found herself 3-0 up.

But Zheng wrestled a break back and upped her intensity when needed, creeping forward to attack Raducanu's serve. A double fault handed Zheng the break back and she reeled off four games in a row to close out the match.

"I've improved a lot and done a lot good work behind the scenes but there's a lot to go to get to the next level," Raducanu said.

"They are stronger than me and had more time training – I need to do the same. I need to raise my level."

Raducanu is scheduled to compete at the grass-court event in Berlin next week but said she would consult with her team before making any decisions.

Qualifier Maria stuns Rybakina to reach Queen's semis

Earlier, world number 86 Maria used her slice-heavy style of play to outfox 11th-ranked Rybakina.

Maria broke the Kazakh for the first time in the competition on her way to taking the first set, before the pair traded early breaks in the second.

Former Wimbledon semi-finalist Maria was unable to serve out the match at 5-4 but showed no signs of nerves in the tie-break to cement her place in the last four.

Maria, who took two breaks from the tour to have her two daughters, told the crowd: "It's a perfect example to never give up and to always keep going.

"I'm super proud and I hope in a few years you will see my eldest daughter in the same stage here!"

The German will now face Keys, who battled back from a messy first set to beat rising talent Shnaider.

A below-par Keys succumbed to the clean ball-striking of Shnaider, who broke serve twice on her way to taking the opening set.

But back came the American, who made 12 unforced errors in the opening set, as she upped her level considerably, with a sole break enough to wrap up the decider.

Keys wins impressive Rally in victory over Shnaider

Live scores, results and order of play

Get tennis news sent straight to your phone

A senior NHS leader has criticised the health service, saying his mother received a "black service, not an NHS service" as she died.

Lord Victor Adebowale, chair of the NHS Confederation, which represents health managers, described his mother Grace's death as "undignified".

The 92-year-old died in January of suspected lung cancer, although it was not detected until after her death.

Lord Adebowale said his mother's missed diagnosis, combined with the sub-standard care she received when admitted to hospital for the final time, had left his family upset and searching for answers.

The peer, who was also on the board of NHS England for six years, believes his mother's experience illustrates wider problems.

"My mum would have wanted me to tell her story because she is not the only one who will have faced these problems."

Lord Adebowale said he would not call the NHS racist, but instead believed it was riven with inequalities, particularly racial inequalities.

"It's the inverse care law. The people most in need of health and care are the least likely to get it – if you are black, if you are poor, if you are elderly and poor, there are inequalities in the system and people like my mum suffer."

The intervention by such a figure is significant. Lord Adebowale has held senior health roles for more than two decades and also helped establish the NHS Race and Health Observatory in 2021 to try to tackle inequalities experienced by black and minority ethnic patients in healthcare.

NHS England said it was working to improve access to services and tackle inequalities, which would form an "important part" of the 10-year health plan, expected to be published next month.

A spokesperson added: "Everyone – no matter their background – should receive the best NHS care possible. But we know there is much more to do."

A spokesperson for the Department of Health and Social Care echoed those comments, adding: "Our deepest sympathies are with Lord Adebowale for the loss of his mother."

Lord Adebowale's mother, who had three other children, emigrated to the UK in the 1950s from Nigeria and went on to work as a nurse in hospitals, the community and mental health services.

He describes her as a caring, compassionate and intensely committed nurse.

"She believed in the health service. It's people like her who help build the NHS, but, when she needed it, it wasn't there as it should have been.

"She had dementia and in the final five or six years was in regular contact with the health service. We cannot understand why she did not get a [cancer] diagnosis. She was in discomfort and pain – and had been for some time.

"She never got any treatment for cancer – it was only after she died we learnt she had lung cancer."

That was found during a post-mortem and subsequent tests have suggested that was the likely cause of her death, he said.

Lord Adebowale added that when his mother was taken to hospital the final time it was not easy to find her a bed. "The hospital was under intense pressure. She did not want to die in hospital in that sort of situation."

Lord Adebowale is not naming the NHS service involved in her care, saying he does not want to apportion individual blame, as his mother's experience was symbolic of a wider problem.

"I just think there are too many situations where people that look like me and shades of me don't get the service they deserve. It was not the dignified death that we would have wanted for her. It wasn't the death she deserved.

"I think she got a black service, not an NHS service."

Lord Adebowale, who for nearly 20 years was chief executive of Turning Point, a care organisation that supports people with substance misuse and mental health problems alongside those with learning disabilities, before becoming chair of the NHS Confederation in 2019, said there were multiple examples of inequalities in the health service.

He highlightedresearchshowing younger black people waited 20 minutes longer on average in A&E than white people.

It also showed people from the poorest backgrounds were more likely to face year-long waits for routine treatment.

Otherstudieshave suggested people from deprived communities are 50% more likely to have cancer diagnosed after a visit to A&E – such diagnoses are more likely to be at a later stage when chances of survival are lower.

He said while the promise ofextra money for the health service made in this week's spending reviewwas welcome, that alone would not tackle the inequalities.

"It a systematic problem – I don't want to blame any particular individual or my mum's local NHS.

"What happened to her could happen anywhere. We need to address inequalities in the health service and that requires leadership – not just money."

Police in Portadown have used water cannon to tackle rioters who were attacking them.

Officers were targeted with petrol bombs, fireworks, masonry, bricks and bottles.

The disturbance in the West Street area marked the County Armagh town's second night of unrest, but was at a lower level than seen earlier in the week.

Unreststarted on Mondayafter a peaceful protest over an alleged sexual assault in Ballymena in County Antrim and later spread to other areas.

Earlier on Friday, police released photos of four suspects they wanted the public to help identify in connection with the disorder.

Dozens of officers in riot gear were involved in the operation in Portadown, forming lines in the town on Friday night.

Police said63 of their officers had been injuredover the previous four nights of violence after coming under "sustained attack"

Speaking at a press conference, Assistant Chief Constable Ryan Henderson said: "It is in all of our interests and in the interests of justice that those responsible are dealt with."

"In releasing these images, I am asking the wider community to step forward and help us to identify these people," ACC Henderson told a press conference on Friday.

Police have made 17 arrests following disorder in various parts of Northern Ireland, with 13 charged.

Four have appeared in court and been remanded in custody.

"We're actively taking steps to find you and we will bring you to justice," ACC Henderson said.

"Our public order inquiry team has been working night and day to identify those involved."

He also said police were investigating "those posting hate on social media".

ACC Henderson said earlier in the week police had "no intelligence" about co-ordination from loyalist paramilitary groups in the disorder, but now he was "absolutely sure" that "we have seen people associated with those groupings at protests and particularly at disorder and in the vicinity of it".

"I want to say that we will prosecute anyone without fear or favour who has committed crime and committed disorder regardless what their involvement or what group they might be involved with," he added.

The assistant chief constable said police had seen some co-ordination in Thursday's disorder.

"We did absolutely see in Portadown last night people who were directing young people and directing others back and forwards to try and get around police lines, find weak points, throw weaponry," he said.

"So we certainly saw more co-ordination in the activity last night than we had seen in previous days. As to who was dong that co-ordinating, I'm not in a position to say yet."

The first protest was organised hours after two teenage boys appeared before Coleraine Magistrates' Court.

They spoke through an interpreter in Romanian to confirm their names and ages. Their solicitor said they would be denying the charges.

The worst of the disorder was in Ballymena, but unrest also spread to other towns.

In Portadown on Thursday a crowd pulled bricks and masonry from a derelict building, which they then threw at police.

ACC Henderson said his officers came under "significant and sustained attack".

"It was clear that those involved were intent on destroying homes and businesses within the town and on attacking police," he said.

"The police lines came under attack from heavy masonry, fireworks, petrol bombs and beer kegs."

In Larne in County Antrim, masked youths attacked a leisure centre and set it on fire on Wednesday.

The centre had been providing emergency shelter for families following the clashes earlier this week.

The home of a family with three children was set on fire in Coleraine on Thursday night, in what ACC Henderson called an "awful, hate-motivated attack".

Meanwhile in Bangor in County Down, graffiti stating "24 hrs" and depicting a crosshair were daubed on a home.

Alliance Party assembly member Connie Egan described it as "racist and intimidating".

"Those who go out to deliberately stoke tension and inflame division in our area with this kind of harmful rhetoric do not represent the vast majority of residents here, and we simply cannot tolerate it," she said.

Appealing for "calm" over the weekend, ACC Henderson said there would be a large police presence across Northern Ireland.

"For those thinking about causing disorder or coming to watch it, stay away, there will be consequences," he added.

The British man who was the sole survivor of Thursday's Air India plane crash said he managed to escape the wreckage through an opening in the fuselage.

"I managed to unbuckle myself, used my leg to push through that opening, and crawled out," Vishwashkumar Ramesh told Indian state media DD News.

Mr Ramesh, 40, was in seat 11A on the London-bound Boeing 787 flight when it went down shortly after take off in Ahmedabad, western India on Thursday.

Air India said all other passengers and crew were killed – including 169 Indian nationals and 52 British nationals. More than 200 bodies have been recovered so far, though it is unclear how many were passengers and how many were from the ground.

Speaking from his hospital bed, Mr Ramesh said the lights inside the aircraft "started flickering" moments after take off.

Within five to 10 seconds, it felt like the plane was "stuck in the air", he said.

"The lights started flickering green and white…suddenly slammed into a building and exploded."

The Boeing 787-8 Dreamliner crashed into a building used as accommodation for doctors at the Byramjee Jeejeebhoy Medical College and Civil Hospital.

But Mr Ramesh, a businessman from Leicester who has a wife and four-year-old son, said the section he was sitting in landed near the ground and did not make contact with the building.

"When the door broke and I saw there was some space, I tried to get out of there and I did.

"No one could have got out from the opposite side, which was towards the wall, because it crashed there."

The cause of the crash is not yet known. Officials say one black box has been recovered from the crash site, according to news agencies, which will be able to provide further information for investigators.

Video shared on social media showed Mr Ramesh walking towards an ambulance with smoke billowing in the background.

He told the Indian broadcaster he could not believe that he came out of the wreckage alive.

"I saw people dying in front of my eyes – the air hostesses, and two people I saw near me," he said.

"For a moment, I felt like I was going to die too, but when I opened my eyes and looked around, I realised I was alive.

"I still can't believe how I survived. I walked out of the rubble."

Dr Dhaval Gameti, who treated Mr Ramesh, said he was "disorientated, with multiple injuries all over his body", but that he appears to be "out of danger".

On Friday morning, Indian Prime Minister Narendra Modi visited the crash site before making his way to the hospital to meet injured people including Mr Ramesh, and the families of victims.

A Downing Street spokesman said the Foreign Office had been "in contact with Mr Ramesh this morning to offer consular support".

Mr Ramesh was born in India but has livedin the UK since 2003. His brother, Ajay, was also onboard the plane.

Their cousin, Hiren Kantilal, said that they had been in India for a few months on holiday.

He said the family had spoken to Mr Ramesh on Friday morning, adding that he was able to walk and speak "properly" to them.

"We want to get out as soon as possible and meet… Vishwashkumar," he said.

He added that they were looking for further support from the British government to get to India, which he said they had not yet received.

The BBC has asked the Foreign Office whether it has been in touch with Mr Ramesh's family.

A spokesperson confirmed they have been in contact with Mr Ramesh, and said: "Our consular staff are ready to support families of British Nationals who were on board Air India flight AI171."

Following the crash,theForeign Office set up helplinesfor British nationals in the UK and in India requiring consular assistance, or for those who have concerns for friends or family.